Award-Winning Hotel Technology Partner

Transform Your Hotel with Smart Technology

Expert IT consulting specialized in hospitality solutions. We design and deploy AI-powered systems that elevate guest experiences and maximize operational efficiency.

150+ Hotels Transformed
98% Client Satisfaction
15+ Years Experience
Modern Hospitality Lobby with Tech
AI Concierge Mobile Check-in Smart Digital Labels Digital Room Service Hotel CRM WhatsApp Messaging

Trusted by Leading Hotel Brands

About Us

Your Partner for Smart Hotel Technology

APA IT SOLUTIONS helps hotels modernize operations and delight guests through practical, future‑ready technology. We combine deep hospitality know‑how with hands‑on engineering.

Our Mission

Empower hotels with intelligent technology that transforms guest experiences and drives measurable business growth.

Innovation First

Leveraging AI and cutting‑edge technology to solve real hospitality challenges with practical, future‑ready solutions.

True Partnership

From strategy to optimization, we work alongside your team with clear KPIs and 24/7 support every step of the way.

150+
Hotels Served
98%
Client Satisfaction
24/7
Support Available
15+
Countries

Our Services

Comprehensive Technology Solutions for Modern Hotels

From AI-powered guest services to complete digital transformation, we deliver cutting-edge solutions tailored to your hotel's unique needs.

AI Guest Concierge

AI Guest Concierge

Instant 24/7 guest support powered by AI. Answers questions, handles bookings, and recommends services in any language—no front-desk wait.

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Smart Digital Labels

Smart Digital Labels

Real-time e-ink price tags that auto-translate and update in seconds. Change buffet or minibar prices centrally—no paper, no errors.

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Digital Room Service

Digital Room Service

QR-driven ordering that boosts F&B sales by up to 20%. One-scan access to full menu, high-res photos, and easy checkout—no calls needed.

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WhatsApp Messaging

WhatsApp Messaging

Instant, personalized guest outreach via WhatsApp. Chat directly with guests—share pre-arrival info, confirm bookings, handle requests effortlessly.

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Hotspot Wi-Fi

Hotspot Wi-Fi

Secure, branded Wi-Fi that converts guests into customers. Captive portal collects guest data and displays targeted promotions on login.

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Hotel CRM

Hotel CRM

All-in-one guest database + automated marketing. Centralize profiles, preferences, and booking history to deliver personalized emails, SMS offers, and loyalty rewards.

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Success Stories

Trusted by Leading Hotel Brands

From global luxury chains to boutique hotels — our solutions deliver measurable results.

Marriott
Europe

WhatsApp Business Integration

Reduced call volume by 65% through intelligent WhatsApp automation

+€180k Annual Savings
Hyatt
DACH Region

Smart Digital Labels

Dynamic pricing across 15+ hotels with real-time sync

+28% Revenue Growth
InterContinental
Middle East

Hotel CRM & Analytics

360° guest profiles with personalized upsell campaigns

+41% Ancillary Revenue
Radisson
Scandinavia

Captive Portal Wi-Fi

Branded guest Wi-Fi with marketing automation and lead capture

+22k New Guest Contacts
Accor
France

Multi-Property Dashboard

Centralized management across 25+ hotels with real-time KPIs

-45% Admin Workload

Your success story starts here

Discover how we can transform your hotel

Request a Consultation

Our Process

How We Transform Your Hotel

A proven methodology that ensures seamless implementation and measurable results.

01

Discovery & Analysis

We conduct comprehensive assessment of your current systems, operations, and guest experience to identify opportunities and challenges.

02

Strategy & Design

Custom solution architecture tailored to your hotel's unique needs, budget, and growth objectives with detailed implementation roadmap.

03

Implementation

Seamless deployment with minimal disruption to operations, including data migration, system integration, and comprehensive staff training.

04

Optimization & Support

Continuous monitoring, performance optimization, and 24/7 technical support to ensure your systems deliver maximum value.

Testimonials

What Our Clients Say

Hear from hotel leaders who have transformed their operations with our solutions.

"With APA IT SOLUTIONS, our Long Beach Resort runs far more efficiently. The AI concierge and automated messaging handle 24/7 Anfragen, während unser Team sich auf Premium-Gäste konzentrieren kann."

Long Beach Resort

Long Beach Resort

Beach Resort using AI Concierge & WhatsApp Service

"Rixos Sungate nutzt das Hotel-CRM und die automatisierten Preisanfragen von APA IT SOLUTIONS. Unsere Direktbuchungen sind deutlich gestiegen und der Aufwand an der Rezeption ist spürbar gesunken."

Rixos Sungate

Rixos Sungate

Resort Hotel with AI-driven Direct Booking

"Crystal Admiral setzt die AI-Gästekommunikation von APA IT SOLUTIONS für wiederkehrende Fragen ein. Check-in, Spa-Infos und Auslastung werden automatisiert beantwortet – das entlastet unser Team enorm."

Crystal Admiral

Crystal Admiral

Seafront Hotel with Automated Guest Communication

"Im Granada Luxury Belek nutzen wir die Kombination aus AI Concierge, CRM und automatisierten Kampagnen. Upselling von Suiten und Spa-Paketen funktioniert heute deutlich gezielter als früher."

Granada Luxury Belek

Granada Luxury Belek

Luxury Resort using AI Upselling & CRM Automation

"Aqua Fantasy Hotel setzt die digitalen Workflows von APA IT SOLUTIONS für Familien- und Freizeitgäste ein. Anfragen zu Wasserpark, Öffnungszeiten und Reservierungen laufen heute vollständig über das AI-System."

Aqua Fantasy Hotel

Aqua Fantasy Hotel

Family Resort with Automated Information Services

"Limak Limra nutzt die AI-Lösungen von APA IT SOLUTIONS, um internationale Gäste in mehreren Sprachen zu betreuen. Die Anzahl der Nachfragen an der Rezeption ist deutlich zurückgegangen."

Limak Limra

Limak Limra

All-Inclusive Resort with Multilingual AI Support

"Xafira Deluxe Resort setzt das Hotel-CRM und die automatisierte WhatsApp-Kommunikation ein. Gäste erhalten vor, während und nach dem Aufenthalt personalisierte Nachrichten – das stärkt unsere Bindung."

Xafira Deluxe Resort

Xafira Deluxe Resort

Resort with AI-Enhanced Guest Journey

"Wos Starlight Resort Hotel nutzt das System von APA IT SOLUTIONS für digitale Anfrageformulare, AI-Chat und automatisierte Room-Service-Bestellungen. Unsere Abläufe sind deutlich klarer und schneller geworden."

Wos Starlight Resort Hotel

Wos Starlight Resort Hotel

Resort with Digital Room Service & AI Chat

"Bei Crystal Water World laufen viele Standardprozesse – vom Late Check-out bis zu Restaurant-Reservierungen – über das AI-System von APA IT SOLUTIONS. Die Gäste bewerten die Erreichbarkeit deutlich besser."

Crystal Water World

Crystal Water World

Waterfront Resort using Automated Workflows

"Rixos Premium Tekirova kombiniert AI Concierge, CRM und automatisierte Kampagnen. Unsere Bewertungen sind gestiegen, weil Gäste schnell Antworten erhalten und sich professionell betreut fühlen."

Rixos Premium Tekirova

Rixos Premium Tekirova

Premium Resort with AI Concierge & Campaigns

"Long Beach Resort setzt zusätzlich digitale Labels und automatisierte Info-Screens ein. Gäste finden schneller, was sie suchen, und unser Team investiert weniger Zeit in Standarderklärungen."

Long Beach Resort Digital

Long Beach Resort

Resort with Smart Digital Signage & AI

"With APA IT SOLUTIONS, our Long Beach Resort runs far more efficiently. The AI concierge and automated messaging handle 24/7 Anfragen, während unser Team sich auf Premium-Gäste konzentrieren kann."

Long Beach Resort

Long Beach Resort

Beach Resort using AI Concierge & WhatsApp Service

APA IT SOLUTIONS Team
150+
Hotels Served
Director - APA IT SOLUTIONS
Artin Turmaz
Director, APA IT SOLUTIONS

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Join 150+ hotels worldwide that have revolutionized their operations and elevated guest satisfaction with our innovative technology solutions.